UK Personal Injury Rehabilitation

One source of truth for case manager and clinician governance.

medElink helps shorten the path from “client needs help” to “appointment booked” by giving case managers clearer access to clinicians whose governance documents and professional information are easier to review and maintain.

A structured governance, referral, and professional visibility platform — not just a directory.

Governance
DBS & insurance visibility
Speed
Refer in less time
AI tools
Faster reporting

Clinician search

Browse approved clinicians in the network.

Waiting for search
Example medElink Verified Profile
Example clinician profile
medElink Fully Verified

medElink Verified

Gold Trust Status

This professional has met all medElink governance, compliance and quality standards.

Profession
Physiotherapist
Speciality
Neuro
Location
Bristol

Professional Registrations & Memberships

  • HCPCPH987654
  • IRCMIRCM-000742
  • BABICMBABICM-001286
  • CMSUKCMSUK-004391

DBS & Safeguarding

  • DBS Status
    Enhanced DBS, Update Service
  • Safeguarding
    Level 3

Insurances

  • Professional Indemnity Insurance
    £10 million+
  • Public Liability Insurance
    £10 million+

ICO

  • ICO Registration
    Ref: ZA123456

Service Agreement Standards

Contact client within 24 hours of referral

Appointment within 7 working days

Initial assessment report within 10 working days

Follow-up reports/clinic letters within 5 working days

60 day invoice terms

All verification checks passed
Independently verified Last checked: 20 May 2025
medElink
— Built for the network

A platform for the whole rehabilitation pathway

Case Managers
Identify and coordinate appropriately documented clinicians.
Clinicians
Maintain governance and credentials in one place.
Solicitors / Deputies
Refer with clearer professional visibility.
Clients & Families
A clearer route to suitable rehabilitation support.
— The medElink journey

How medElink works

One source of truth for case manager and clinician governance in the personal injury rehabilitation market.

medElink helps reduce repeated document chasing by giving case managers and clinicians a clearer, more organised way to manage governance information, professional profiles, and rehabilitation referrals.

Left path

Case manager journey

  1. 1
    Case manager onboards

    Case managers create an account and complete their professional profile.

  2. 2
    Governance provided

    Upload or confirm key information — DBS status, safeguarding, insurance, registration, and relevant credentials.

  3. 3
    Access to clinician search

    Once approved, search clinicians by profession, location, speciality, and other profile information.

Right path

Clinician journey

  1. 1
    Clinician onboards

    Allied health professionals and rehabilitation clinicians create their own profiles and add information about their services.

  2. 2
    Governance documents added

    Clinicians provide key documents such as insurance, DBS status, safeguarding, ICO registration, qualifications, training certificates, and professional credentials.

  3. 3
    Visible in the network

    Once approved, clinicians can appear within the medElink professional network for suitable case managers to find.

Paths merge inside medElink
— Shared medElink journey

Where the network comes together

4
Search & match

Identify suitable clinicians using the existing search and profile information.

5
Structured referral

Progress referrals through the platform — less scattered email and chasing.

6
One source of truth

Documents, expiry dates, and professional information stay easier to review.

7
Faster access to support

A clearer route from “client needs help” to “appointment booked.”

medElink brings case manager and clinician governance into one place, helping reduce duplication, improve visibility, and support faster rehabilitation referrals.

Case Managers

For case managers

Watertight governance visibility for your catastrophic injury portfolios — helping you make more informed referral decisions.

medElink came about due to frustrations of spending weeks vetting clinicians instead of getting clients treated.

Verified search

Filter by specialty, region and profile information.

Governance visibility

CV, DBS, safeguarding and insurance kept in view.

Clinical insights

Receive objective updates from your clients.

AI assistance

Accelerate referrals with secure AI tools.

Governance & trust

One source of truth for rehabilitation governance.

medElink helps case managers and clinicians keep key professional information in one place — including DBS status, insurance, safeguarding, ICO registration, qualifications, training certificates, and other governance documents.

This reduces repeated chasing and gives case managers a clearer view when making referral decisions.

Start your governance profile
DBS & safeguarding visibility

Key checks held in one professional profile.

Insurance & professional documents

Reviewable in one place rather than scattered emails.

Qualifications & training

Certificates and credentials kept alongside the profile.

Documents in one place

Reduces duplication for clinicians and case managers.

Expiry dates easier to monitor

Helps keep professional information up to date.

Clearer referral confidence

Supports more informed referral decisions.

Clinicians

For clinicians

Spend less time on logistics and more time on clinical delivery.

How many times were you asked to send CV, DBS or insurance details in the last year?

Unified portfolio

Maintain CV and credentials in one secure place.

Live booking tracking

Referrers see when appointments are booked.

Seamless bookings

Accept referrals and manage appointments.

Credibility built-in

Profile badges reflect your governance information.

Clinician benefits

Everything you need to be discovered, booked, and paid on your terms.

  • One-time vetting (upload once, used everywhere)
  • Automatic notification to case managers on booking
  • Direct discovery by case managers and solicitors
  • Set your own fee schedules and terms
  • No fee suppression: no markups on your clinical rates

Reach referrers directly

Get visible to UK personal injury firms and independent case managers.

Apply to join

For clients — a dedicated app

The patient at the centre

A dedicated app designed to empower clients, keeping them informed, engaged, and supported at the heart of their rehabilitation journey.

Continuous communication

Supports seamless engagement with appointment details and preparation info via the app.

Outcome tracking

Simple wellbeing snapshots that allow clients to participate in recovery tracking and provide clinical feedback loops.

“In the personal injury sector, the biggest obstacle to recovery often isn't medical; it's sometimes administrative.”

For solicitors & deputies

Direct clinical referrals

Empower your firm to make referrals directly to clinicians, even before case management is appointed or agreed.

Case manager matching

Find specialists available for catastrophic or complex care work.

Liability awareness

Clearer professional governance visibility for referral decision making.

“The reality is that the vetting void equals wasted time between referral request and appointment booked.”

— Get in touch

Are you a clinician, business owner, case manager, or solicitor and want to know more?

Let us know your details below and we'll be in touch.